Holiday Inn Newcastle South By Ihg - Sunderland (Tyne and Wear)

Amazing place with great amenities like free parking, a fitness center, and an indoor pool. The staff once helped me with dining directions. I'm coming back for a xmas.

This was a pleasant place to stay. Large room with shampoo conditioners tea coffee milk hot choc.

The units are air-conditioned, spotless.

The pool was great, but the food was overpriced and not enjoyable.

The location is very good

Beds worn out. Squeaky floor in the hallway and rooms.

I really enjoyed welcoming and exceptional employees!

The weather was warm, had such great stay during a visit to look after a vulnerable family member. The location was marvellous and stunning, at a walking distance from Boldon Business Park. It was across the great area.

Extremely long way out of Sunderland and a very expensive taxi to get there and back the next day. Room was a bit cold. Ironing board very old and needed replacing. Steak was not great. Poor coffee. However, the staff were great and very helpful

The hotel also offers a leisure club with a gym and spa, which was a significant draw for my visit, although I couldn’t utilize these facilities due to unforeseen circumstances.

My experience was marred by a swampy smell emanating from the wall cavity around the air conditioning unit. the breakfast situation was quite disappointing, especially as I had to wait an hour in the bar for food, only to learn that a coach trip had reserved the dining space, leaving me without the options I came for.

Ease of access to city and friendly staff. Easy to book on line and quick check in procedure.

Dinner was very good, nice service, modern equipment, possibility to do sports (swimming pool, good fitness room).

Shower trays are not comfortable for us to get in, boiler was defective during our stay, no hot water at peak times.

I had a delightful stay with comfortable beds and a lovely breakfast selection. The evening meal was tasty and the coffee was great, but it got a bit noisy.

Nice friendly staff clean quiet room, nice reception area good value for money (it is a value hotel not luxuary. Local Asda Mac Donalds ans Pitsa Hut near by on estate.

The gym was a joke one running machine xtrainer rower bike and a old small TV stuck in a corner. Pool was a large foot bath (but nice and clean, new sauna and steam room. Place is out on its own so dont expect to wander into town

I stayed at the hotel because I was visiting family in nearby Jarrow. I thought the staff were most helpful especially when I arrived close to midnight due to a delayed flight.

None what so ever.

Ideal place for a solo traveler

The front desk staff were friendly and helpful, they even remembered my name after the first night. Plus, the clean room had a nice mini fridge that worked well enough for my drinks.

It wasn't cheap, but honestly for the price it was still acceptable.

I liked the room and staff in restarant was fantastic. The staff were very good, kind helpful. The ladies at the reception were fantastic , I managed to have a joke and laughs about their accenses and the ones in New Castle.I felt at home besides being a stranger in the town of Sunderland.